Privacy Policy

Who We Are

Circa Properties, Inc. ("Circa", "we", "our") provides internal tools and support services for our agents. This Privacy Policy explains how we collect, use, and safeguard information in connection with our web and mobile applications and our SMS messaging program.

Information We Collect

• Account information (name, email, mobile number)
• Support/request content you submit (titles, descriptions, files, posts, comments)
• Operational metadata (timestamps, device/OS, IP address, user agent)
• SMS consent records (phone number, consent text, method, timestamps)

How We Use Information

• To provide and improve agent support and service workflows
• To communicate about requests, assignments, and operational updates
• To maintain security, audit logs, and compliance records (e.g., SMS opt‑in/opt‑out)

SMS Program

SMS messaging is used solely for agent support and operational communications. It is non‑promotional.

• Opt‑In: You consent via our in‑app/web form, by texting us first, or during service interactions.
• Opt‑Out: Reply STOP at any time to stop. Reply HELP for help.
• Rates: Message & data rates may apply based on your carrier.
• Records: We log consent and message timestamps for compliance.

Data Sharing

We do not sell personal data. We share limited data with service providers that support our operations (e.g., hosting, authentication, messaging). Providers are bound by contracts to protect your data and use it only for our instructions.

Security & Retention

We implement administrative, technical, and physical safeguards appropriate to the sensitivity of the data, and we retain data only as long as necessary for operational and compliance purposes.

Your Choices

• Review/update your profile information in the app.
• Opt‑out of SMS at any time by replying STOP.
• Contact support to request assistance regarding your data.

Contact

Questions? Contact us at support@teamcirca.com or (714) 203‑6814.