Privacy Policy

Who We Are

Circa Properties, Inc. ("Circa", "we", "our") provides internal tools and support services for our agents. This Privacy Policy explains how we collect, use, and safeguard information in connection with our web and mobile applications and our SMS messaging program. This is the sole privacy policy for Circa Properties, Inc. and applies to all of our applications and messaging programs.

Information We Collect

• Account information (name, email, mobile number)
• Support/request content you submit (titles, descriptions, files, posts, comments)
• Operational metadata (timestamps, device/OS, IP address, user agent)
• SMS consent records (phone number, consent text, method, timestamps)

How We Use Information

• To provide and improve agent support and service workflows
• To communicate about requests, assignments, and operational updates
• To maintain security, audit logs, and compliance records (e.g., SMS opt‑in/opt‑out)

SMS Messaging Program & Mobile Information

Our SMS messaging program is used solely for agent support and operational communications between Circa Properties, Inc. and its affiliated agents — for example, updates about service requests, task assignments, showings, and transaction coordination. It is non‑promotional. In connection with this program, we collect your mobile phone number, your consent records (the consent text, method, and timestamp), and the content and timestamps of messages exchanged. We use this information only to deliver the operational messages described above, to route your replies to the right conversation, and to maintain compliance records of your opt‑in and opt‑out choices.

We do not share, sell, or otherwise provide your mobile phone number, SMS opt‑in data, or messaging consent information to any third parties or affiliates for marketing or promotional purposes. Text messaging originator opt‑in data and consent will not be shared with any third parties, excluding messaging service providers acting on our behalf solely to deliver our messages.

• Opt‑In: You consent via our in‑app/web form (with a clearly labeled, non‑pre‑checked consent box), by texting us first, or by providing written or verbal consent during a direct service interaction. See our SMS Opt‑In Policy for details.
• Message Frequency: Message frequency varies based on your active support and service activity.
• Rates: Message and data rates may apply based on your carrier.
• Opt‑Out: Reply STOP at any time to unsubscribe. Reply HELP for help.
• Records: We log consent and message timestamps for compliance.

Data Sharing

We do not sell personal data. We share limited data with service providers that support our operations (e.g., hosting, authentication, messaging delivery). Providers are bound by contracts to protect your data and use it only for our instructions.

We do not share, sell, rent, or trade your personal information — including your mobile phone number and messaging consent data — with any third parties or affiliates for their marketing or promotional purposes.

Security & Retention

We implement administrative, technical, and physical safeguards appropriate to the sensitivity of the data, and we retain data only as long as necessary for operational and compliance purposes.

Your Choices

• Review/update your profile information in the app.
• Opt‑out of SMS at any time by replying STOP.
• Contact support to request assistance regarding your data.

Contact

Questions? Contact us at support@circacentral.com or (714) 203‑6814.